Privacy Policy

Who we are

Solaisoft is the registered business name of Macdara Ó Murchú, a sole trader operating from Perth, Western Australia. ABN: 24 379 197 237.

Contact: hello@solaisoft.com

What we collect

We collect personal information only when you choose to provide it:

• Contact form - name, email address, and the message you write.
• Booking form (Cal.com) - name, email address, and any project details you submit when booking a discovery call.
• Project intake form (Google Forms) - name, email address, and project details you submit after initial contact.
• Checkout (Stripe) - when you buy the audit, Stripe collects your email address, your card details, your billing address, and the website address you ask us to audit. We receive everything except the card details.

Card details are entered on a page hosted by Stripe, not by us. We never see or store a card number. This site creates no user accounts and holds no financial data of its own.

How we use it

Your information is used only to respond to your enquiry and to deliver the services you have engaged us for. It is not sold, shared with third parties for marketing, or used for any purpose unrelated to your request.

Third-party processors

We use the following services to operate the site. Each handles data under its own privacy policy.

Microsoft Clarity sets analytics cookies to distinguish repeat visits. You can block these with standard browser controls or extensions without affecting how the site works. If any further analytics tool is added in future, this policy will be updated before it goes live.

Cookies

This site stores one item in localStorage - your light/dark theme preference. Beyond that, the only cookies set are the first-party Microsoft Clarity analytics cookies described above, which tell repeat visits apart. We set no advertising cookies and no cross-site trackers.

Your rights (Australian Privacy Principles)

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to access the personal information we hold about you, and to request corrections if it is inaccurate or incomplete. To make a request, email hello@solaisoft.com. We will respond within a reasonable time.

Data retention

We retain enquiry correspondence for as long as reasonably necessary to complete the project and handle any follow-up matters, then delete it. Cal.com and Google Forms retain data under their own policies.

Records of a purchase are different: Australian tax law requires us to keep them for five years, so we retain the receipt, the amount, and the billing details for that period even if you ask us to delete everything else. Stripe holds its own copy under its own policy.